Effective Date: 01 November 2024
I. Introduction
At Xheko Imperial Hotel, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your personal data when you visit our website, make a reservation, or utilize our services.
II. Information We Collect
We collect personal data that you provide to us directly, including but not limited to:
● Personal Identification Information:
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Name
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Surname
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Telephone number
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Email address
● Payment Information:
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Credit card details (processed securely through our payment processor)
- The client, after being informed that their personal data will be collected, stored, and administered in accordance with the provisions of Law No. 124/2024 “On the Protection of Personal Data,” freely declares that they are informed and fully aware, and hereby express their consent to the processing of personal data related to them.
III. How We Use Your Information
We may use the information we collect for the following purposes:
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To process and manage your reservations and payments.
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To communicate with you regarding your bookings and any inquiries you may have.
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To enhance our services and improve your experience at our hotel.
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To send you promotional offers or updates, if you have opted to receive such communications.
IV. Data Sharing and Disclosure
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We do not share your personal data with third parties, including payment processors, except where necessary to complete your transactions and fulfill your reservations.
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We may share your information if required by law or to protect our rights or the safety of others.
V. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee its absolute security.
VI. Your Rights
You have the right to:
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Access your personal data and request corrections to any inaccuracies.
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Request the deletion of your personal data, subject to certain exceptions.
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Withdraw your consent for us to process your personal data at any time.
To exercise these rights, please contact us using the information provided below.
VII. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.
VIII. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Phone: +355 682029777 / +355 4 225 9574
Email: [email protected]