Effective Date: 01 November 2024
I. Agreement to Terms
By making a reservation or using our services, you agree to comply with and be bound by the following terms and conditions. If you do not agree with any part of these terms, please do not use our services.
II. Eligibility for Reservations
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Reservations are only valid for customers who are 18 years of age or older.
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By making a reservation, you confirm that you meet this age requirement.
III. Reservations and Modifications
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Customers may modify or cancel their reservations in accordance with our Cancellation Policy.
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Please refer to our Cancellation Policy for specific time frames and conditions related to changes or cancellations.
IV. Customer Responsibilities
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Customers are responsible for their conduct during their stay at the hotel.
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Any actions that violate the internal regulations of the hotel are the sole responsibility of the guest.
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Xheko Imperial Hotel reserves the right to take necessary actions — including eviction from the property — in response to violations of hotel policies or any disruptive behavior.
V. Limitations of Liability
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Xheko Imperial Hotel shall not be liable for any loss, damage, or injury to personal belongings, including valuables, left unattended in guest rooms or public areas.
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The hotel does not accept responsibility for any acts or omissions by guests or third parties that may result in injury, loss, or damage to persons or property.
VI. Changes to Terms
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Xheko Imperial Hotel reserves the right to modify these Terms of Service at any time.
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Any changes will be effective immediately upon posting on our website.
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We encourage you to review these terms periodically to stay informed of any updates.
VII. Governing Law
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These Terms of Service are governed by and construed in accordance with the laws of Albania.
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Any disputes arising from these terms will be resolved in accordance with local laws.
VIII. Contact Us
If you have any questions about these Terms of Service, please contact us:
Phone: +355 682029777 / +355 4 225 9574
Email: [email protected]